Privacy Policy

Privacy Policy for PunchPower.com

Punchpower Lines Ltd (“we”, “us”, or “our”) operates the website punchpower.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our site.

By accessing or using the website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect both personally identifiable information (PII) and non-personal information when you interact with our website. This includes:

a. Personal Information

When you create an account, place an order, or contact us, we may collect the following:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed via secure third-party platforms)
Any other information voluntarily provided

b. Non-Personal Information

Browser type and version
IP address
Device type and operating system
Pages visited and duration of visit
Cookies and usage data

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill orders
To communicate with you about your order or account
To respond to your inquiries or customer service requests
To send updates, promotions, and marketing communications (you can opt-out at any time)
To improve our website, services, and user experience
To prevent fraud and ensure security

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following cases:

Service providers: e.g., payment processors, shipping companies, and IT service providers
Legal obligations: if required by law or in response to valid legal processes
Business transfers: in the event of a merger, acquisition, or asset sale

All third parties are required to respect the confidentiality of your data and to use it only for the purposes for which we disclose it.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies help us:

Remember your preferences
Understand how visitors use our website
Track site performance and analytics

You can disable cookies in your browser settings, but this may affect some functionalities of the website.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

SSL encryption
Secure servers and firewalls
Regular monitoring for vulnerabilities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw consent for marketing communications at any time

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites. Please review their policies before providing any personal information.

8. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by updating the “Effective Date” at the top of this page. Continued use of the website after any changes implies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

📧 Email: [email protected]
📍 Office: 13, Temitope Street, Ilasamaja, Lagos
📞 Phone: +234 806 637 3682