Shipping Policy
At PunchPower.com, we aim to ensure fast, reliable, and affordable shipping for all our customers across Nigeria. Please review our Shipping Policy to understand how we process, ship, and deliver your orders.
📌 Please note: Delivery timelines may be affected by logistics delays, weather conditions, or public holidays.
1. Shipping Coverage
We currently deliver to all 36 states of Nigeria and the FCT. We also offer international shipping to over 80 countries.2. Order Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email or SMS with tracking information (where applicable).
3. Delivery Time Estimates
| Standard shipping | –15 business days depending on delivery locations. |
4. Shipping Fees
Shipping fees are calculated at checkout based on:- Delivery location
- Weight and dimensions of the package
- Delivery speed (where multiple options are available)
5. Delivery Methods
We use reliable third-party courier services and logistics partners to ensure timely and secure delivery.6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to monitor the status of your delivery. If you do not receive your tracking number within 48 hours after dispatch, please contact our support team.7. Failed Deliveries
If delivery fails due to:- Incorrect or incomplete address provided
- Recipient not available
- Refusal to accept the parcel
8. Damaged or Lost Items
If your package arrives damaged or you suspect it is lost in transit:- Contact us within 48 hours of delivery or expected delivery date.
- Provide your order number and supporting evidence (e.g., photos of packaging, product).
- We will investigate and offer a replacement or refund, depending on the case.